Refund policy
Last updated: July 24, 2026
We want you to feel confident ordering from Razal. Our goal is to make your shopping experience as simple and worry-free as possible.
Fit & Comfort Guarantee
If the size doesn't fit, simply email us a photo of the item within 30 days of delivery, and we'll send you the correct size free of charge.
No need to return the original item.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery by emailing razal.worldwide@gmail.com with a photo of the item.
We'll send a replacement or issue a full refund.
No return is required.
Change of Mind
Since we don't require items to be returned, and to help us continue offering premium-quality prayer wear at accessible prices, we're currently unable to offer refunds or exchanges for change-of-mind requests outside of the situations covered under our Fit & Comfort Guarantee and Damaged or Incorrect Items policy.
How to Request a Replacement or Refund
Email razal.worldwide@gmail.com with:
- Your order number
- A brief description of the issue
- A clear photo of the item (where applicable)
Our team will review your request and respond with the next steps as quickly as possible.
Refund Processing
Where a refund is approved, it will be issued to your original payment method within 5–10 business days after approval.
Contact
If you have any questions about our Refund Policy, please contact us at:
Email: razal.worldwide@gmail.com